J.A Coles Removals

J A Coles were great and we would highly recommend using them if you move house. Everyone we dealt with was very friendly and professional and I especially thank Daniela for all her help and calming, reassuring voice over the phone whenever I called, as moving house is a very stressful process, especially after having lived somewhere for over 30 years!

A couple of items were damaged but nothing of much significance and given the amount of furniture and so much other stuff the team moved, it would be hard to imagine that everything would arrive perfectly - overall, very happy we chose them!

Move size: 3 Bedroom Home Service cost: £3480

Fixed price quote following a comprehensive survey.
A very good natured crew spent a couple of days packing up everything bar the essentials in our house in London. They were laughing and joking the whole time whilst also getting on with the not inconsiderable job. They came the next day, on what was the hottest day in Britain for XX years, and packed the enormous truck again very efficiently and with good humour. They were very friendly, respectful and happy to help kind of guys.
The house in Edinburgh was about half the size with a smaller door and hall and yet they managed to get it all in including a piano that I had had my doubts about.
This company was recommended to me by a workmate and I also did a forensic comparison between about 10 removal companies. They had the best combination of price, service and schedule. Another company was in the running until I noticed they would pack and load on day 1 , overnight drive up to Edinburgh then unload the next day which would have been an impossible schedule for us. Coles on the other hand took a couple of days to pack and allowed us a day to get up there before they delivered.
In the run up to the job I had loads of questions and Danny Jeakins very patiently re-assured me that all would be well.

I thoroughly recommend them.

Service cost: £5340

J.A Coles team has moved my entire house from the UK to The Netherlands. We have received the perfect service at very competitive price.
Daniela has accommodated all my weird requests, assured me of possibility of all scenarios unimaginable and all my requests were fulfilled.
John arrived at my house a day earlier than scheduled to prepare and packed the majority of items very carefully and in an organised manner. This helped to reduce any pressure and John has made us feel assured. He stayed on site and managed the whole operation, it was smooth, quick and efficient.
The "boys" Sylvester and Conrad were amazing! Only a superhero can do what they have achieved! They not only carried and lifted heavy furniture but also packed and placed everything in order.
On the Dutch side it was even smoother! Great service, fantastic people! Highly recommend, thank you J.A Coles!

Service cost: £6300

Jon, Daniela and their teams are fantastic through and through. Having moved all over the world in the past 20 years and had my things broken, lost or been charged for services I didn't receive. J.A.Coles are not only a lovely set of people, but they also handled my possessions with dignity, to the highest of professional standards. They also have personality in abundance and made my experience almost stress free (a big thing when in transit between countries).
They come with my highest recommendations.
Thank you Jon, Daniela, Will, Darren and Tom.
See you next time,
Sarah.

Service cost: £900

My move from London to New York was very smooth.
So I would highly recommend J.A.Coles as a very experienced and helpful company with competitive prices. Office staff-expecially Ms Daniela and other co-workers are very polite and organized. They provide door to door service including all the process: packing, wrapping of furniture, container loading, shipping, export documentation, customs and delivery at destination. All the goods are packed carefully with special paper, bubble blankets or double-thickness cartons by professionals- Tom and others. Excellent job !
Big thank you to all at Coles.
Best regards
Margaret.

Service cost: £3950

We looked at many companies for our removal from London to Lyon and thankfully chose J A Coles.
The quote given was fair with no hidden charges. Daniela was our contact and helped us throughout the process. She was proactive, helpful and was always available to answer questions and keep us up to date on the status of the move.

Our belongings were picked up at the time stated on the invoice and several paintings carefully wrapped and protected as promised.

The moving teams on both ends were professional and worked efficiently. A special mention to Darren on the French side who went out of his way to make sure everything was placed where we wanted it.

We highly recommend J A Coles for a removal and would contact them again should we need to do so.

Service cost: £1500

Our move to the South of France could not have gone better. Firstly Geoff portrayed the quality of the company's services very accurately and Daniela very efficiently and kindly organized the scheduling and preparation of the move. On the day of the move, Karl led a team that treated our belongings as if they owned them. They were punctual, friendly and efficient. Finally, to top up a great experience, Darren and Karl delivered the move with a dedication beyond the call of duty (special thanks to these great gentlemen). 
Our thanks to the whole team at Coles for making this removal a fantastic and smooth experience. 
Kind regards to all. Guy & Nara C.

Service cost: £4620

Amazing service from start to finish. Geoff visited my flat initially for the estimate and immediately put me at ease. He handed over to Daniela in the office who was friendly, understanding and so accommodating when I was having a moving wobble!
On the day of the move , George turned up and couldn't get the van into the car park but this was not an issue, he called back to the office and they sent another smaller van. I had George, Conrad, Darren and Ali loading all my stuff and they were nothing short of amazing! Nothing was too much effort, it was all handled with ease and professionalism. They even dealt with me having a little cry and made a joke which diffused my anxiety.
George and Tony moved me into my new home the next day and were in and out in an hour! They were speedy but very respectful and nothing got broken or damaged.
I am delighted with the service I received from Ja Coles and would not hesitate to use them again.

Service cost: £1600

I have to say, what a great service and a pleasure to use J A Coles. I had to move very last minute as we all know when selling a property its very much touch and go. The team were ready to take my call and with date/time and were prepared for it. The removal guys were fabulous, they made it look all so easy. Very comfortable to be around and they were so lovely.

They arrived at my new property and the sofa could not get through door. Without no panic, they had the situation in control and dealt with it swiftly. I am so grateful.

Will be moving again to my permanent new home and there is no doubt I will be coming back to J A Coles and have also recommended to all my friends and family.


Thank you once again
Pam.

Service cost: £499

First of all, I am very impressed by the speed at which my stuff arrived in a container from USA to UK. IT took less than a month and with the help and encourangement of Daniela, I was able to ask for my Transfer of Residence (ToR) on time to avoid paying the tax or fines for storage! This is because we filed a request too late! The guys from J.A.Coles were very nice and the foreman was very nice and professional. Our stuff were very well handled - very gently lifted and placed in the right place despite I was the only one at home at the time. No confusion or chaos! Every furniture was put back (reassembled) professionally and well. Very happy with J.A.Coles.

Service cost: $9900

We've used Coles for a number of moves and storage requirements over the past 10 years both within the UK and abroad and they've always been fantastic. Great customer service from the start and really reliable, careful packers. Our possessions have always been taken care of..never any damages. We've been able to totally rely on them and that takes so much of the stress away from an otherwise stressful time. I wouldn't hesitate to recommend the company to anyone.

Service cost: £2000

We moved from London to California, the third time we have made a trans Atlantic move. This last move was complicated by the fact that our new home build was over 14 months late, and storage time grew from a month to fifteen months.

From start to finish, Cole staff were professional, efficient, supportive and knowledgeable. It was reassuring to know they were always on top of things, and available in our moments of panic! Our furniture arrived intact and the staff at this end did a wonderful job offloading our possessions into our new home. After almost two years en route and in storage, we had only one cracked photo frame!
I would highly recommend JA Cole to those of you who need professional help during a move.

Service cost: £999999

JA Coles were the company in the UK chosen to collect our container at Felixstowe arriving from the USA and deliver it to the Midlands.

From our first email and telephone conversation with Daniela it was clear that she new exactly what was needed to be done and who the relevant contacts were to complete all the documentation and to get this delivery organized.

All credit to Daniela an the team at JA Coles for taking all the stress out of this side of the move.

Under extremely difficult conditions with the current pandemic they were able to get all procedures cleared and the container delivered and unloaded in a very tight time frame.

JA Coles should certainly be a consideration for anyone relocating within the UK or Internationally.

Move size: 3 Bedroom Home Service cost: £6100

I used Excel Moving(Coles in the UK) to move my goods from Shanghai to Bicester in the UK. I am very happy with their services, specially during Pandemic, the shipping was not delayed, the door to door delivery was very well organized and efficient. Raymond in Shanghai and Daniela in the UK are very helpful and responsive, they were always there to answer my questions and provide assistance in the timely and friendly matter . The goods are well wrapped up taken care of and all arrived home safely within the expected timeline was given. I will definitely use their services again next time when I am moving!

Lucy Liu.

Move size: Partial Move Service cost: £1900

Simple as that Coles are the best of the best. We would never consider a move without them. We are a family with baby twins and they looked after us no end. My family used these guys for 3 generations now and we will continue to do so. Kind courteous and super smart on storage. We used storage for the first time our stuff came out a 4-6 weeks later fresh as anything! Keep up the good works Coles. Highly recommend. Daniela was great too she helped us time and time again when the solicitors delayed us and kept everything clear and made us feel safe!!

Move size: 3 Bedroom Home Service cost: £1600

Geoffrey from JA Coles was incredibly considerate on his (Covid-safe) survey visit to our home to assess our needs. Daniella in the office was super helpful, and the moving team were amazing. We want to give a proper shout-out to Andy (the foreman) for being totally in control, sorting problems both big and small, and generally just guiding us through every aspect. He’s an amazing guy and deserves recognition.

We’ve been delighted with the service, at every single stage, that we have no hesitation to recommend JA Coles. In fact, we’ve already started spreading the word!

Move size: 2 Bedroom Home Service cost: £1980